OUR PROCESS
Efficiency & Heart
We believe every project that comes through our shop is important. From kitchen islands to reception desks, custom surfaces have a significant role to play once installed. That’s why we’ve created a highly efficient and detailed process to generate consistently excellent results. Each step from quote to install is managed by our team to guarantee a flawless custom surface with a turnaround time you won’t find anywhere else.
Over the years our clients have come to expect quick and knowledgeable service from Quartz Co professionals and for good reason! We strive to provide exceptional customer service from your first showroom visit to your installation. Each member of our team receives extensive hands-on training to ensure they have the skills and comprehension needed to complete your project to the highest standard.
The Process
1 - Quote
Book your appointment at one of our showrooms to select your design, finish, and other key details.
After your visit a custom quote is created with all of your specifications in mind.
2 - Template
Accurate measurements, layouts, seam placements, and edge details are critical to creating flawless custom surfaces.
Our trained experts visit your site and use the latest technology to create a precise digital template that ensures a perfect fit.
3 - Install
Our experienced team will manage every detail; working with you to get the beautiful results you expect.
We’re renowned in our industry for our remarkable installations and courteous teams.
4 - Service
If your custom surfaces need a repair 2, 5, or 10 years down the road we’ll fix them! Book a service visit and we’ll return to make things right.
We pride ourselves on providing high quality products that last a lifetime.
“Excellent work from start to finish. Friendly and prompt responses from the order desk and installation teams. The countertops look even better than we thought.”
— Mark F.
“They were wonderful to deal with throughout the whole process. Quality work and craftsmanship. Would definitely use them again.”
— Rodger Z.
“Great customer service and quality product. The installation team was professional and effective. I would definitely go back to Quartz Co for my next home project!”
— Matija R.
Service Visits
We’re proud to provide high quality products that are easy to clean, offer industry leading durability, and resist chips & stains. But the wear and tear of everyday life in a family home or commercial space can result in small abrasions over time. If you’ve marked your Quartz Co surface give us a call and we’ll return to your space to help find a solution.
Why do we offer service when a client damages their surface years after installation? We believe it’s the right thing to do. Your custom surfaces are more than just a job to us; they’re a promise. We guarantee flawless surfaces and that’s exactly what you deserve whether it’s 6 months or 6 years after your renovation is complete.
Explore Quartz Co Projects
We’re proud to have provided superior hard surfaces to homes and commercial spaces across Ontario. From the smallest vanity to the grandest feature wall, we’re excited to take on the next challenge. Click on one of the photos below to view our inspiration galleries.
Let’s Get Started
Book an appointment at one of our showrooms to begin your next renovation project!